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Healthcare Services

The business relationship between a patient and a healthcare provider are unlike any other in the accounts receivable management industry. For this reason, it is important to choose an experienced collection company committed to the healthcare industry. When FMA opened its doors for business in 1983, our first clients were doctors and dentists, and hospitals quickly followed in 1985. Ever since, we have received many industry accolades and elite certifications that guarantee our high-quality service:

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Our healthcare-related services include:

Early-Out Self-Pay
Balance After Insurance
Primary and Secondary Bad Debt
Insurance Follow-up


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Compliance. Respect. Results.

FMA leverages an industry-leading compliance team:

  • Accredited by the BBB
  • 2015-2019 BBB Award of Excellence
  • 2015-2019 BBB Winner of Distinction
  • A+ Rating from BBB
  • ACA Certified
  • PPMS Certified
  • CFPB’s Small Business Regulatory Enforcement Fairness Act ("SBREFA") panel


FMA’s has the industry’s most advanced call analysis, monitoring and recording, quality assurance and compliance audits, and consumer compliant management, as well as training related to federal, state and local regulations. FMA will protect your brand from expensive violations and a tarnished reputation by promoting respectful and compassionate customer service and interaction. With a 99.99% customer satisfaction rate based on complaint-to-contact ratio, FMA successfully drives compliance adherence at all levels.



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Technology. Security. Integrity.

Data security is core to FMA’s business standards, and we take an aggressive stance on protecting the information our clients entrust to us. FMA is your partner with extensive capabilities to mitigate potential security breaches and safeguard your data. FMA has made substantial cutting-edge investments in data security that most of our competitors simply cannot afford. We uphold the integrity of our systems, and you and your consumers’ data